Provide information about latest offers, mobile coupon and discounts codes. Include an URL in the message that can be converted into trackable links. These links capture information of each click like user's mobile numbers etc.
Send out Promotional voice calls via Outbound calls and engage your customers via Interactive voice response calls.
1Home Delivery Scheduling
Allow customers to schedule and remain notified about home delivery or product installations and demos as per their convenience. Allow delivery personnel to initiate a confirmation call using a voice bridge.
Keep your customers updated on their loyalty status and points. Summarise loyalty points after every sale. Provide periodic loyalty statements and allow Customers to redeem points online.
3Enable Online Transactions
Allow customers to pick products from a limited selection and pay for them on their mobiles and on the go.
4Voice Bridge and Calls
Securely connect customer service agents to customers through voice bridges. Provision customer engagements through IVR calls.
1Automate Customer Acquisition
Acquire new customers for all services by automating your entire marketing cycle from prospecting to engagement, targeting, re-targeting, and acquisition. Run automated marketing campaigns that dynamically present the appropriate content based on customer actions & behavior in real-time.
2Automate Customer Service
Provide a ChatBot interface that addresses your customer's service needs. Automate services like information, returns, loyalty etc. for improved customer satisfaction.
3Customer Satisfaction Surveys
Obtain customer feedback across a variety of variables. Automate feedback either after every touchpoint or on a periodic basis by allowing customers to score key service variables.